BUSINESS OPERATING SYSTEM

Your daily business operations. One central system.

A custom Business OS that connects with the systems your company already uses and brings orders, customer data, sales, follow-up, costing, reporting and daily workflows into one operational environment.

E-commerce Wholesale ERP Integrations CRM Customer Insights Automations Cost Analysis
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THE PROBLEM

The ERP was working. The business was still running on Excel, emails and messages.

The first Business OS was created for a commercial company operating both an e-commerce business and a wholesale sales channel.

The company already had an ERP for invoicing and inventory management. However, a large part of the actual day-to-day operation continued to happen outside the ERP.

Pre-invoice orders, wholesale customer management, marketing data, follow-up, shipment preparation, costing and internal communication were distributed across separate files and communication channels.

Department-specific Excel files
Messages & emails
Manual follow-up
Fragmented customer data
Manual costing
Constant internal communication
~45%

In this specific implementation, the Business OS replaced almost 45% of the manual work associated with the company's different departments, with a particularly significant impact on management and administrative processes.

This result relates to this specific implementation and will vary depending on each company's processes.
THE SOLUTION

The Business OS became the central operating layer.

Through API integrations with the company's existing systems, information began moving automatically between departments and workflows.

Tasks that previously required updating spreadsheets, sending messages or continuous internal coordination can now take place inside one shared operational environment.

ONE OPERATIONAL LAYER

Your existing systems do not need to do everything.

The Business OS can act as the operational layer that connects information from multiple sources and turns that information into practical actions for the teams that need it.

ERP
E-commerce
CRM
CENTRAL OPERATIONAL LAYER Business OS
Sales
Marketing
Management
THE ENVIRONMENT

A real business system built for daily use.

Each user signs in with their own credentials and can access the modules, data and actions that are relevant to their role.

Business OS custom sign in page

Custom Sign In

The system can use your own corporate identity, logo and branded sign-in environment.

Business OS central dashboard

Central Dashboard

Key information and actions can be organised into one central dashboard based on the user's role.

BUSINESS OPERATIONS

Turn business information into daily action.

01

Order Management

E-commerce and commercial orders can be brought into one shared operational environment.

02

Customer Intelligence

Purchase history, frequency, behaviour and commercial information can be organised around each customer.

03

Automated Follow-up

The system can gather relevant information and generate follow-up actions for the team.

04

Dynamic Costing

Cost analysis can adapt to the selected period and actual product sales volumes.

05

API Integrations

Existing systems can exchange information so teams do not repeatedly enter the same data manually.

06

Management Insights

Operational data can be transformed into a clearer view of customers, products, sales and business activity.

THE SYSTEM IN PRACTICE

From orders to follow-up and product costing.

01 — E-COMMERCE ORDERS

Orders arrive automatically from WooCommerce.

Through the WooCommerce API, the Business OS receives e-commerce orders so different departments can work from the same live information.

In this implementation, the company can also track whether orders have been printed on the printers assigned to each department.

Business OS e-commerce orders
02 — SALES INSIGHTS

Analyse e-commerce and wholesale sales without manual spreadsheets.

Orders can be analysed automatically so management and sales teams have immediate access to useful sales and commercial insights.

Business OS sales analysis
03 — CUSTOMER DATABASE

Turn your customer database into a sales tool.

Orders, history, purchase patterns, commercial data and information required by different teams can be organised around each customer.

Instead of separate spreadsheets with separate notes, teams can work from one shared source of information.

Business OS customer database
04 — CUSTOMER BEHAVIOUR

Do not just see who the customer is. See how they buy.

Customer behaviour can be analysed inside the same system so sales and marketing teams have a clearer picture of the customer's relationship with the business.

Business OS customer behaviour
05 — FOLLOW-UP

Follow-up no longer depends only on your team's memory.

The system can collect information from different modules and connected systems and surface relevant actions that need to be taken.

This allows the sales team to manage the customer base in a more structured and consistent way.

Business OS follow-up
06 — COST ANALYSIS

Cost analysis based on actual sales for the selected period.

Instead of applying general overhead costs statically across all products, the Business OS can perform dynamic analysis based on the selected period and actual sales volume of each product.

Business OS cost analysis
ONE SYSTEM — MULTIPLE ROLES

Each team sees what it needs.

Each user can have different permissions and a different view of the system. The underlying information remains connected, allowing one action to automatically support the next operational step.

SALES

Sales

Customer data, history, follow-up, commercial actions and opportunities.

MARKETING

Marketing

Customer segmentation and behavioural data for more targeted marketing activity.

OPERATIONS

Operations

Orders, preparation, fulfilment, shipping and daily operational tasks.

MANAGEMENT

Management

Reporting, costing, KPIs and a broader operational view of the business.

ERP + BUSINESS OS

You do not necessarily need to replace your ERP.

The Business OS is designed around the workflows and processes that existing systems do not cover effectively for your specific business.

ERP Continues to handle the functions it already performs, such as invoicing, inventory and commercial management.
Business OS Organises operational workflows, connects information and delivers the right data to the teams that need it.
APIs Where integrations are available, systems can exchange information automatically.
CUSTOM BUSINESS SOFTWARE

There is no single version for every business.

The Business OS is an architecture that adapts to the way each company operates. Modules, workflows, data, integrations and the interface can all be designed around your actual business processes.

01 Custom workflows
02 API integrations
03 Your own branding & colours
04 Your own URL
05 Option for your own database
06 User and department permissions
WHO IS IT FOR?

From small teams to businesses with multiple departments.

E-COMMERCE

E-commerce businesses

For companies that need deeper visibility into customers, orders, marketing and operations than the e-commerce platform provides on its own.

B2B

Wholesale businesses

For sales teams that need structured customer management, follow-up and commercial intelligence without relying on multiple spreadsheets.

MULTI-DEPARTMENT

Multi-team operations

For businesses where sales, marketing, accounting, fulfilment and management need to work from connected information.

DEMO

See how a Business OS could work for your company.

We do not start with a fixed software package. We start with the way your business currently operates, the systems you already use, and the workflows that still depend on spreadsheets, emails, messages or manual work.

Choose whichever contact method is more convenient for you.